realtalk@MIT Resources

There are a lot of resources for you at MIT – the best way to start is by reaching out. 

Even if you reach out to a department that cannot answer your question, they will redirect you to a group that can. Your area director in particular will be well trained in linking you to the resources that best fit your situation.


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Research Resources

You are not waiving any legal claims, rights or remedies because of your participation in this research study. If you feel you have been treated unfairly, or you have questions regarding your rights as a research subject, you may contact the Chairman of the Committee on the Use of Humans as Experimental Subjects, M.I.T., Room E25-143B, 77 Massachusetts Ave, Cambridge, MA 02139, phone 1-617-253 6787. If you have questions about the study, please contact Marina Rakhlin, Program Manager at the MIT Center for Constructive Communication at realtalk@mit.edu.

Would you like to leave an anonymous complaint? Feel free to fill out this survey.


Student Support Services (S3)

Student Support Services (S3, pronounced “S cubed”) is a friendly and easily accessible support hub for undergraduate students. Whether you’re struggling with a PSET due to personal issues, feeling too sick to take an exam, considering taking time away from the Institute, or just aren’t sure who to talk to, they can help. S3 is a private resource. For non-urgent or academic guidance about an undergraduate student, please email s3-support@mit.edu or call 617-253-4861. Click here to learn more about S3.


DoingWell

DoingWell was developed to empower students to prioritize their wellbeing. Prioritizing your wellbeing is a journey that looks different for everyone and what works for you one day might need to change another day. What’s most important is that it’s what YOU need. Sometimes, DoingWell means reaching out for support because you’re not feeling good or need help. Other times, DoingWell means going for your weekly run or writing in your journal. This website serves as a place for all MIT students – undergraduate and graduate – to access resources that help you prioritize your wellbeing and get support.


MIT Health

Are you a student, parent, or MIT employee? Or are you new to the US healthcare system? Everything you need to know about getting care at MIT Health is right here.

Healthcare at MIT Health is included with tuition. It doesn’t matter if you waived MIT’s Student Health Insurance Plan (MIT SHIP) or have MIT SHIP coverage. Either way, you can get care at MIT Health with no copays or unexpected bills. You don’t have to pay for the care from most services including Urgent Care, Primary Care, Sports Medicine, or other specialty services. You will have no fee for laboratory tests analyzed in our lab or for X-rays taken in our radiology service.

You can get same-day care if you are sick or hurt. The Urgent Care Service is on the first floor of MIT Health and does not require an appointment. You can walk in, check in at the front desk, and wait for an available clinician. Or you can use the online form to reserve a time to come in and be seen. Instead of Urgent Care, you might also be able to have a same-day appointment in Primary Care or a telehealth appointment. If you prefer one of those options, call 617-253-4481 to speak with a nurse. The nurse will give you advice about what to do next. 

Learn more in the student guide here.


Student Mental Health & Counseling

MIT Health’s Student Mental Health & Counseling works directly with students to understand and solve problems. Visits are confidential and easy to arrange. Click here to learn more and schedule an appointment.

If you are facing an urgent issue, call 617-253-4481, option 2. Mental health clinicians are available 24-hours a day for urgent matters.

Clinicians are available for telehealth visits and in-person appointments. They see nearly 21 percent of the student body each year, and about 29 percent of students in a given class by the time they graduate. Specifically, offerings include:


GradSupport

Staff in the Office of Graduate Education provide advice and counsel on a variety of issues including faculty/student relationships, changing your advisor, conflict negotiation, funding, academic progress, interpersonal concerns, and a student’s rights and responsibilities.

They can also help with excused absences and provide clarification about Graduate Policies and Procedures, and MIT implements Guaranteed Transitional Support for students who wish to change advisors or research groups. 

Challenges are easier to solve together. Sometimes, the first step on the path to a solution is reaching out for help. To schedule appointments, please email gradsupport@mit.edu. To learn more, click here.


MIT Office of Minority Education (OME)

OME works closely with students who are underrepresented — including African American, Native American, and Latino students — to ensure their academic success while building an essential community among undergraduates, faculty, and staff. Email omemit@mit.edu, give them a call (+1.617.253.5010), ask a question online here, or subscribe to their newsletter to stay up-to-date on OME programming.


LBGTQ+ Services

LBGTQ+ Services supports numerous student, employee, and alumnx groups as well as other departments and initiatives on campus aiming to foster equity, intersectionality, and the continuum of social justice. From individual student support to organizational development and institutional policy advocacy, LBGTQ+ Services’ support, programming, and educational endeavors aim to enhance the experiences of MIT’s LBGTQ+ and ally community.

For transgender students, see here for a directory of all-gender bathrooms, to learn about accommodations for the swim test, for guidance on name changes, and for LGBTQ+ specific health services.

Hours: All current MIT students can use their MIT ID to tap into the Rainbow Lounge (Walker Memorial Second Floor (50-250)) every day of the week 6am – 1am the following day. You can also email lbgt@mit.edu or click here to learn more.


Disability and Access Services (DAS)

Wondering if DAS may be able to help with an access need you are experiencing? MIT students can schedule a meeting with a DAS staff member by emailing das-student@mit.edu or calling 617-253-1674. Or, click here to learn more about accessibility at MIT.


International Students Office

The mission of the International Students Office is to provide high quality advising on immigration regulations, aid in the maintenance of legal status, assist international students in their transition to life in the United States at MIT, promote interactions between international populations and the U.S. and advocate on behalf of the international student population. Click here to learn more and contact them.


Violence Prevention and Response

Violence Prevention and Response (VPR) is MIT’s primary on-campus resource for preventing and responding to interpersonal violence including sexual assault, dating and domestic violence, stalking, and sexual harassment. All these services are free and confidential.

Email vpradvocate@mit.edu or use our online contact form to make an appointment. If you are unable to speak safely in your current situation, appointments can be text- or chat-based.

Call 617-253-2300 to connect with VPR staff Monday through Friday from 9 a.m. to 5 p.m. ET. Please call after hours to be directed to resources available 24/7. See here for more information.


Institute Discrimination & Harassment Response Office (IDHR)

IDHR is a resource for the entire MIT community for concerns related to discrimination and discriminatory harassment, including for sexual misconduct under Title IX federal regulations. See here to learn more.


MIT Student Financial Services

This office provides financial aid and customer service to all MIT students. They collect payments, coordinate student employment, and advise on financial literacy. See here for more information.


Dean on Call

The Dean On Call program provides support to the learning, growth and development of all MIT students. In an effort to provide this support, MIT maintains an On-Call System to respond to emergency needs involving our students and their affiliates when the Institute is closed. The Dean on Call is staffed by the office of Residential & Community Life, and provides immediate response and follow-up in the event of student/campus emergencies and crises by working with with other resources in the MIT community (MIT Police, MIT Medical, Emergency Response Personnel, Student Support Services (S3), Office of Graduate Education (OGE), Heads of House, Housing and Residential Services (HRS) and others).

Students and community members can access the Dean on Call (DOC) by calling 617-258-5152. The caller will be connected with a third party dispatcher who will take down the caller’s phone number and any relevant information. The dispatcher then relays all information to the DOC, who will provide a call back to the caller. Students and community members can also access the DOC by calling the MIT Police at 617-253-1212 (or x100 from a campus phone). MIT Police will take the caller’s phone number and contact the DOC for a call back.


Intercultural Engagement (i.e.)

i.e. provides support, advocacy and education to our diverse undergraduate and graduate student populations at MIT. We build community by providing a myriad of educational and social opportunities for students and 70+ cultural/identity based student organizations. We help cultivate a brave “SPXCE” (pronounced space) for students by providing a physical SPXCE (W31-110) that encourages learning  about personal identity while valuing and respecting others’. The physical SPXCE is a place for ongoing learning, growth and innovation; a place where healthy conversations about diversity, social justice and belonging are not only encouraged, but celebrated.