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Prototyping a better future for communication
through human-led, AI-assisted systems that support collective listening, understanding, and action.
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What’s New

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Who stands behind the words? | Bulletin of the Atomic Scientists | Deb Roy
How to repair the link that AI has severed between speech and speaker

AI can now mass-produce fluent, usable speech with no one accountable for it, hollowing out the trust that public life depends on. In this piece Deb Roy argues the loss is “standing”: the right to have one’s words count, backed by answering for them. The fix isn’t better models but institutions that anchor every word to an accountable human.

News

Research

09.08.2026 | Bulletin of the Atomic Scientists
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Campus Trade
Helping new MIT students discover the stories that make campus special

A new campus-wide trading card game designed to help 1100 incoming first-year MIT students start deeper and more personal conversations as a part of Orientation Week. 

Conversation Design

Listening

Design

Game Design

Playful Interaction

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CCC and Google Xi Launch “New Social Forms”
Initiative explores new rituals, formats, and structures for coming together

What are the structural building blocks of how people come together—and how do different configurations shape what groups can actually do together? Many of the forms we rely on were inherited rather than designed, built to convey information rather than build trust. They are creaking under the weight of seismic changes in our social and technological lives.

News

Translational research

Practice

05.06.2026 |
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VoiceTrace
Community voices you can check

Every year, cities, school districts, and government agencies ask communities for input. Residents fill out surveys, attend meetings, and share what matters to them. Then a summary appears and a decision gets made. But the path between the two is opaque. Did your voice actually shape the outcome? There is currently no way to know.

VoiceTrace is a provenance architecture for stakeholder engagement that makes that path traceable. Rather than asking communities to accept that their input was heard, it gives them the infrastructure to verify it.

Data Provenance

Communication

Sensemaking

Civic Engagement

Participatory Research

Deliberation

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Words Without Consequence | Deb Roy | The Atlantic
What does it mean to have speech without a speaker?

For the first time, speech has been decoupled from consequence. We now live alongside AI systems that converse knowledgeably and persuasively—deploying claims about the world, explanations, advice, encouragement, apologies, and promises—while bearing no vulnerability for what they say.

News

02.15.2026 | The Atlantic
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Boston Stories, Unscripted
The realtalk@Boston Release Party

On the evening of November 10, 2025, more than 150 Bostonians came together with members from the MIT Center for Constructive Communication (CCC) for the realtalk@Boston release party — a celebration of the realtalk@Boston project: two years of neighborhood conversations where hundreds of residents shared their hopes, frustrations, and dreams for the future as a first step toward a more connected

News

Translational research

01.27.2026 |
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Study: AI chatbots provide less-accurate information to vulnerable users
Research from the MIT Center for Constructive Communication finds leading AI models perform worse for users with lower English proficiency, less formal education, and non-US origins.

Large language models have been championed as tools that could democratize access to information worldwide, offering knowledge in a user-friendly interface regardless of a person’s background or location. However, new research from CCC suggests these artificial intelligence systems may actually perform worse for the very users who could most benefit from them.

News

Research

02.19.2026 | MIT News
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Forage
Understanding Retrieval Augmented Generation (RAG)-based Sensemaking for Community Conversations

Forage is a search engine that allows you to explore conversational data more deeply than with standard keyword search. Pose queries in natural language to explore relevant excerpts and an analysis, complete with citations, that synthesizes insights to answer your question.

 

Natural Language Processing

Sensemaking

Generative AI

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Meet Boston, Unscripted: realtalk@Boston Portal Goes Live
Hearing Boston’s people, in their own voices, is a first step toward rebuilding trust in public discourse

What does Boston sound like when you stop to listen? Today, realtalk@Boston invites you to do just that—with the launch of a new public-facing portal where you can listen to hundreds of Bostonians, in their own voices, share stories about their neighborhoods, hopes, frustrations, and dreams for the future of their city.

News

Practice

10.23.2025 | MIT Center for Constructive Communication
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Reimagining Civil Discourse for the Next Generation
Summer fellowship program engages Boston youth in dialogue through journalistic storytelling, emerging technologies, and public conversations

This past summer, the MIT Center for Constructive Communication, its closely affiliated non profit, Cortico, and GBH’s FRONTLINE hosted 11 Boston students, ages 16 -21 as FRONTLINE fellows for a six-week paid fellowship at MIT’s Media Lab.

News

10.02.2025 | MIT Center for Constructive Communication
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CCC Newsletter, Issue 13 (Spring/Summer 2026)

Realtalk about MIT funding, words without consequence, Foraging for conversation themes, conference presentations and much more.

News

05.09.2026 |
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We’re Hiring
UROP developer to design & build AI-mediated social interfaces

CCC is seeking a student to assist with full stack and/or hardware development to help create AI-mediated social interfaces over the spring semester. 

Opportunity

Practice

02.13.2026 |
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New Social Forms
Exploring new rituals, formats, and structures for coming together

The MIT Center for Constructive Communication (CCC), in collaboration with Google Xi, is launching New Social Forms—a translational research and practice initiative focused on exploring the structural building blocks of how people come together — and how different configurations shape what groups can actually do together.

Communication

Listening

Design

Playful Interaction

Workplace Communication

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Our Work

Our work spans foundational research, innovative prototypes, and field programs — all aimed at promoting shared understanding and trust within and across communities

Research

Exploring social challenges to generate insights and evidence that shape future solutions for communication across divides.

Computational Social Science, Generative AI, Social Media Analytics, LLM Bias and Equity, Civic Engagement, Listening, Human-Computer Interaction, Affective Polarization, Conversation Health, Responsible AI

Prototypes

Translating research into early-stage tools and methods tested in real-world contexts.

Natural Language Processing, Sensemaking, Conversation Design, Generative AI, Data Visualization, Bridging, Large Language Models

Pilots & Programs

Collaborating with communities to adapt and scale research-backed tools into real-world programs.

Civic Engagement, Youth Dialogue, Conversation Facilitation, Participatory Research, Bridging , Listening, Conversation Design, Deliberation

Research

View all

VoiceTrace

Community voices you can check

Research

Data Provenance, Communication, Sensemaking, Civic Engagement, Participatory Research, Deliberation

Storyline

An auditable AI framework for tracing competing narratives across podcasts, conversations, and news

Research

Computational Social Science, Large Language Model, Communication, Sensemaking, Responsible AI, Narrative

Anthology

An AI interface that turns raw conversation audio into interactive maps

Research

Communication, Conversation Visualization, Sensemaking, Data Visualization, Civic Engagement

AI-Assisted Conversation Highlighting

Discovering semantically or emotionally salient moments in spoken discourse using LLMs

Research

Sensemaking, Generative AI, Human-Computer Interaction

Agora

A training ground to practice consensus-finding with real human perspectives

Research

Computational Social Science, Bridging, Data Visualization, Civic Engagement, Deliberation, Conflict Resolution

Voice to Vision

Supporting decision makers in effective and efficient constituency-informed, AI-supported decision-making. Communicating how constituen…

Research

Communication, Sensemaking, Civic Engagement, Participatory Research, Deliberation

Squat Rack

A training ground for civic dialogue

Research

Simulation-Based Learning, Workplace Communication, Civic Dialogue, Depolarization

Campus Trade

Helping new MIT students discover the stories that make campus special

Pilots & Programs

Conversation Design, Listening, Design, Game Design, Playful Interaction

New Social Forms

Exploring new rituals, formats, and structures for coming together

Pilots & Programs

Communication, Listening, Design, Playful Interaction, Workplace Communication

realtalk@Boston

A new civic infrastructure in Boston grounded in dialogue as a way to building “civic muscle” of democracy

Pilots & Programs

Research, Sensemaking, Conversation Facilitation, Participatory Research, Listening

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Prototypes

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realtalk@Boston Narrative Portal

A portal designed for the richness and complexity of multiple perspectives. Each ‘explore page’ weaves together a set of highlights—sometimes aligned, sometimes…

Prototypes

Civic Engagement, Listening, Design, Civic Dialogue

Coalesce

An Accessible Mixed-Initiative System for Designing Community-Centric Questionnaires with Generative AI

Prototypes

Generative AI, Conversation Design, Conversation Facilitation

Forage

Understanding Retrieval Augmented Generation (RAG)-based Sensemaking for Community Conversations

Prototypes

Natural Language Processing, Sensemaking, Generative AI

SenseMap

Connecting Voices Across Conversations

Prototypes

Conversation Visualization, Sensemaking, Data Visualization

DisCourse

A curated social experience that transforms dinner between strangers into an opportunity to reimagine how we listen, speak, and share

Prototypes

Conversation Facilitation, Civic Engagement, Listening, Design, Art

Pilots & Programs

View all

New Social Forms

Exploring new rituals, formats, and structures for coming together

Pilots & Programs

Communication, Listening, Design, Playful Interaction, Workplace Communication

Campus Trade

Helping new MIT students discover the stories that make campus special

Pilots & Programs

Conversation Design, Listening, Design, Game Design, Playful Interaction

realtalk@Boston

A new civic infrastructure in Boston grounded in dialogue as a way to building “civic muscle” of democracy

Pilots & Programs

Research, Sensemaking, Conversation Facilitation, Participatory Research, Listening

realtalk@MIT

Hear – and be heard. Building an MIT culture of listening and shared understanding.

Pilots & Programs

Sensemaking, Generative AI, Conversation Design, Conversation Facilitation

MIT Student Assembly

Tech-enhanced & Student-Focused Deliberative Assemblies

Pilots & Programs

Generative AI, Conversation Design, Conversation Facilitation, Youth Engagement, Youth Dialogue, Participatory Research, Deliberative Assembly, Deliberation

VoiceTrace

Community voices you can check

Research

Data Provenance, Communication, Sensemaking, Civic Engagement, Participatory Research, Deliberation

Storyline

An auditable AI framework for tracing competing narratives across podcasts, conversations, and news

Research

Computational Social Science, Large Language Model, Communication, Sensemaking, Responsible AI, Narrative

AI-Assisted Conversation Highlighting

Discovering semantically or emotionally salient moments in spoken discourse using LLMs

Research

Sensemaking, Generative AI, Human-Computer Interaction

Anthology

An AI interface that turns raw conversation audio into interactive maps

Research

Communication, Conversation Visualization, Sensemaking, Data Visualization, Civic Engagement

Agora

A training ground to practice consensus-finding with real human perspectives

Research

Computational Social Science, Bridging, Data Visualization, Civic Engagement, Deliberation, Conflict Resolution

Squat Rack

A training ground for civic dialogue

Research

Simulation-Based Learning, Workplace Communication, Civic Dialogue, Depolarization

Voice to Vision

Supporting decision makers in effective and efficient constituency-informed, AI-supported decision-making. Communicating how constituen…

Research

Communication, Sensemaking, Civic Engagement, Participatory Research, Deliberation

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Based at the Mit Media Lab
©2026 Center for Constructive Communication
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